Every GCC printer is fully backed by a minimum one-year parts and labour warranty, as well as free technical support during the warranty period but your protection doesn't end there. GCC printers also come with a thirty-day money back guarantree.
Our market research indicates that (1) customers want
their printer manufacturer to directly support their printers and (2)
customers want to be inconvenienced as little as possible when the rare
problem arises with their printer.
Introducing our exclusive Platinum Exchange program
Here's how it works:
Platinum Exchange can be best summarized as "If
we can't fix it by phone, we'll replace it by a courier delivery service."
Should you encounter a problem with your GCC printer while under the
Platinum Exchange warranty, you call GCC's free technical support hot-line
(1800-422-776). If we solve your problem on the telephone, great. If
your printer requires a user installable spare part or software package,
we'll ship it to you via a courier delivery service for next day delivery
at no charge.